Shipping & Returns


Need to return all or part of your order?  No problem!  Just email with a complete list of all of the items you
would like to return, including style numbers, colors, sizes and quantities.
Please include your order number.  We will reply with return instructions.


Returns are subject to a 20% restocking fee, and must be requested within 30 days of purchase. 
Altered garments are not returnable.
Shipping and handling charges are not refundable.
Returns must be authorized by
Returns without a RA # will be refused.
Claims must be made within 30 days from receipt.
Items must be sent Freight Pre-Paid.
Please allow up to 10 business days for credits to be processed.


Order cancellation can only be made before shipment. 
Once shipment occurs, the return policy is in effect.


Shipping Time
All orders are shipped from from Scarborough, ON. Most orders are delivered 2 to 6 business days after being placed depending where you reside in Canada. We will notify you within 24 hours if items you ordered are out-of-stock.


Shipping Method
Orders are shipped via Purolator, Canpar, and DICOM Express. Next day options are available, please contact customer service for a quote.
*Orders cannot be picked up at the warehouse.